- Enter and maintain claims from customers, or to supplier. Supplier and customer claims can be linked.
- Multiple defects can be recorded against any claimed item, using industry standard or customized defect codes.
- Track the status of any claim, from initial investigation to its final resolution.
- Allow all or a portion of the claim. Material can be returned to the supplier, or scrap credits can be issued.
- Store multiple digital photographs with any claim.
- Link any electronic document to a claim.
- Create credit and debit notes and post to account receivable or accounts payable.
- Analyze claim history and trends for any product or customer using advanced Business Intelligence tools.
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As a vertical ERP for Steel SEMS deploys quickly and configures easily whether greenfield, brown field or even an international joint venture.
