- The system will provide a function to create supplier claims of the following types: steel problem, order error and invoice error.
 - The system keeps a history of state changes for a claim.
 - List multiple defects for a single line item. One of the defects must be flagged as primary.
 - Attach images to a claim line item.
 - Allows a specific item to be to be listed on more than one claim.
 - The system ensures that the total claimed weight across all claims does not exceed the shipped weight for that item.
 - The state of a claim line item will be one of the following: open, under investigation and investigation complete.
 - The system keeps a history of state changes for a claim line item.
 - Copy a line item within a claim or to another claim.
 - Move a line item from one claim to another claim.
 - The system provides the capability to copy a line item from a customer claim to a supplier claim.
 - Automatically generate a debit memo for a given claim.
 - Issue more than one debit at each level.
 - Each debit at the memo level includes a debit type, amount, and taxes.
 - Each debit at the item level includes the weight being claimed, either a fixed debit amount or a unit rate (e.g. rate per pound/Kg), and taxes.
 - The system provides a function to cancel a debit memo.
 
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As a vertical ERP for Steel SEMS deploys quickly and configures easily whether greenfield, brown field or even an international joint venture.